Salesforce Implementation Partner

Trusted Salesforce implementation partner.

Our extended team of Salesforce specialists provide unbiased and industry best practice expertise. Each Senior The Garden consultant has worked on dozens of Salesforce projects with specialisations in training, sales enablement, CRM architecture design, implementation, platform integration and analytics.

Experts across the Salesforce stack.

Salesforce CRM
We partner with Salesforce to deliver Sales Cloud solutions for their customers. We specialise in implementing Salesforce CRM solutions within the Real Estate, Education, Energy and Automotive sectors. Whether you are looking to implement a new CRM or optimise your existing Salesforce instance, The Garden can help you with your next Salesforce project.
Salesforce Account Engagement (Pardot)
The Garden are certified Pardot experts. We partner with companies looking to develop automated marketing solutions within Pardot. Whether it’s optimising your onboarding, developing nurture campaigns or using lead scoring to prompt your sales team to act, The Garden has you covered when it comes to Pardot.
Salesforce Marketing Cloud
The Garden is one of the leading experts in Salesforce Marketing Cloud in Australia. We help large marketing teams make sense of Salesforce Marketing Cloud and develop complex automated marketing journeys. Learn about how we’re helping our customer’s engagement and conversion rates sky-rocket with Salesforce Marketing Cloud.

Salesforce Marketing Cloud

Marketing Cloud and Pardot, connected properly.

The Garden's marketing technology team at work

Salesforce Marketing Cloud and Account Engagement are deep platforms, and depth is exactly what a managed services partner is for. We design and build the journeys, automations and campaigns your team has on the roadmap, keep the data model clean underneath them, and hand over work your marketers can run and extend themselves. Whether you are implementing from scratch or getting more from an existing instance, the platform ends up doing the heavy lifting it was licensed for.

Implementation and managed services
Journeys, automation and campaigns
Clean data underneath it all

How we support your marketing operations.

Account Engagement (Pardot) Support
- Lead Nurturing & Scoring Automate lead nurturing workflows and prioritise high-value leads with advanced scoring strategies.
- Customer Journey Orchestration Create personalised, multi-channel experiences that engage customers at every touchpoint.
- Campaign Automation Streamline campaigns using AI-driven insights for better targeting and performance.
- Segmentation & Targeting Build segmented lists for better targeting, personalisation, and conversion.
Salesforce Marketing Cloud Support
- Customer Journey Orchestration Build personalised, cross-channel customer journeys across email, mobile, social, and more.
- AI-Powered Insights Use predictive analytics and AI to optimise marketing campaigns and enhance customer experiences.
- Campaign Management Automate and optimise multi-channel campaigns, from email to social media, to ensure timely and relevant engagement.
- Data Integration & Analytics Integrate Salesforce Marketing Cloud with your other systems for a unified view of customer data and comprehensive reporting.
Lead Handoff & Sales Integration
- CRM Integration Analyse the effectiveness of your marketing channels and tactics to allocate resources more effectively.
- Pipeline Visibility Track lead progress across your sales pipeline and optimise sales outreach based on lead behaviour.
Automation & Process Optimization
- Automated Workflows Set up automated workflows for lead nurturing, follow-ups, and task assignments, freeing up time for your team to focus on strategy.
- Data Cleanliness & Governance Ensure your data is clean, accurate, and compliant with industry regulations for better decision-making.
Advanced Reporting & Analytics
Let’s chat about how we can help you take your Salesforce Marketing Cloud
- Custom Dashboards Gain real-time insights into campaign performance, lead activity, and ROI with tailored reports and dashboards.
- Marketing Attribution Analyze the effectiveness of your marketing channels and tactics to allocate resources more effectively.

Salesforce Sales Cloud

Built around the way your team sells.

Sales Cloud rewards good design: pipelines that mirror your real sales stages, automation that removes admin rather than adding process, and reporting your leadership can act on. We implement and optimise Salesforce Sales Cloud around the way your team actually works, integrating it with your marketing platforms so leads arrive scored and context-rich, and every handover between marketing and sales happens without a gap.

Pipelines that match reality
Automation that removes admin
Marketing to sales, no gaps

How we support your sales operations.

CRM Setup & Customisation
- Custom CRM Configuration Tailor Salesforce Sales Cloud to your specific sales process with custom fields, page layouts, and record types.
- Custom Sales Pipelines Design and implement sales pipelines that mirror your business’s sales cycle, ensuring no lead or opportunity is left behind.
- Lead & Opportunity Management Organise and track leads and opportunities with ease, enabling sales teams to stay on top of their prospects and close deals faster.
- Automation of Sales Tasks Automate repetitive tasks and processes, freeing up your team to focus on building relationships and driving revenue.
Sales Operations Optimisation
- Forecasting & Reporting Set up accurate sales forecasting tools and custom reports to measure sales performance and predict future revenue.
- Pipeline Visibility Gain real-time visibility into your sales pipeline, allowing you to track opportunities at each stage and optimise follow-ups.
- Sales Performance Dashboards Create customisable dashboards for a quick overview of key metrics, team performance, and sales progress.
- Integrate Your Website & Data Sources Seamlessly integrate your website and third-party data sources with Salesforce to automate lead entry and maintain a unified view of your prospect and customer data.
Sales Enablement
- Process Automation Streamline sales workflows, such as lead routing, follow-up reminders, and task assignments, to improve team efficiency and consistency.
- Collaboration Tools Implement tools like Chatter, Salesforce Inbox, and Slack to enhance communication and collaboration across teams.
- AI & Predictive Analytics Use AI-powered tools to predict customer behavior, identify high-value leads, and drive smarter sales strategies.
Salesforce Adoption & Training
Let’s chat about how we can help streamline your sales operations and
- Onboarding & Training Provide comprehensive onboarding and training to ensure your sales team is fully equipped to use Salesforce Sales Cloud effectively.
- Change Management Guide your team through the transition and encourage adoption with a strategic change management approach.
- Ongoing Support Offer continuous support to ensure Salesforce Sales Cloud remains aligned with your evolving business needs.

What our clients say

We’ve been working with The Garden for over 4 years now. 2-years ago we made the decision to migrate our CRM to Salesforce. Since implementing the Salesforce we have far greater transparency across key performance metrics which is driving key decisions in the business every day.